ThoughtMate
Contact Us
We're here to help.
General Support
For questions about your account, listening sessions, payments, refunds, safety, or using ThoughtMate, contact our support team.
support@thethoughtmate.com
Safety & Urgent Help
ThoughtMate is not an emergency or crisis-response service. If you or someone else is in immediate danger, contact your local emergency services or an appropriate crisis service in your location.
What to Include in a Support Request
To help us resolve an issue efficiently, please include the email address associated with your ThoughtMate account and a brief description of the issue.
For payment-related questions, you may also include the relevant transaction or session reference. Please do not send your full payment-card number, password, authentication code, or other sensitive credentials.
Business & Partnership Enquiries
If you are interested in partnering with ThoughtMate, becoming a listener, or discussing business opportunities, please contact us using the support email above.